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   <title>Lucas Grindley&apos;s blog | Exploring the new way for journalism</title>
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   <id>tag:www.lucasgrindley.com,2013://1</id>
   <updated>2009-05-31T12:56:34Z</updated>
   <subtitle>Exploring the new way for journalism</subtitle>
   <generator uri="http://www.sixapart.com/movabletype/">Movable Type 3.33</generator>

<entry>
   <title>The New CNN Lineup</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2009/03/the_new_cnn_lineup.html" />
   <id>tag:www.lucasgrindley.com,2009://1.302</id>
   
   <published>2009-03-28T14:42:56Z</published>
   <updated>2009-05-31T12:56:34Z</updated>
   
   <summary>Updated on May 31, 2009 to include a story by Politico and reflect the addition of MSNBC&apos;s, The Ed Show, at 6 p.m. The salacious news of the moment is that CNN&apos;s latest formula has left it in third place,...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="72" label="CNN" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="57" label="TV News" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p><em>Updated on May 31, 2009 to include a story by Politico and reflect the addition of MSNBC's, The Ed Show, at 6 p.m.</em></p>

<p>The salacious news of the moment is that <a href="http://www.google.com/hostednews/ap/article/ALeqM5jeEr_9iwtdieF9FQS0td-iGANTgQD976K4IG2">CNN's latest formula has left it in third place</a>, trailing behind MSNBC, which runs repeats in three big time slots. That's right. MSNBC is not even trying very hard, and it still beat CNN in March. </p>

<p>Now <a href="http://www.politico.com/news/stories/0509/23118_Page3.html">the big question</a> is whether modern cable news must be overtly biased to attract viewers. It doesn't. The underlying problem with CNN is its safe programming. Instead of competing directly against FOX by broadcasting the type of show that's proven most in demand at any given time slot, it always picks the alternative format, ceding the high ground.</p>

<p>As if I have any experience programming a news channel, allow me to confidently propose a new lineup for CNN that will undoubtedly propel it into a strong second place. (To overtake FOX, the newly third-place network would have to find talent to replace Dobbs.) </p>

<p>This proposed lineup would significantly improve flow from one show to the next, improving lead-ins between shows, while also giving CNN a chance at fighting for No. 1 in a couple time slots instead of No. 2.</p>

<p>5 p.m.<br />
<strong>Lou Dobbs</strong><br />
Strong personalities are effective at 5 p.m. Although the fiercely independent Dobbs won't be strong enough to beat FOX's Glenn Beck, he will depress Beck's numbers enough to deflate the significant lead-in that Fox uses to drive its entire evening. Plus, he'll beat Matthews, which evidence shows isn't the type of show that attracts big audiences in this time slot. <br />
(On MSNBC: Chris Matthews | On Fox: Glenn Beck)</p>

<p>6 p.m.<br />
<strong>Wolf Blitzer</strong><br />
Washington coverage works at 6 p.m. But CNN again hedged its bet by putting the indomitable Blitzer on for two straight hours. By slimming down to one hour, Blitzer will force viewers to pick his more experienced Washington coverage over the competition instead of tuning in whenever they want. If it weren't for Dobbs reliably losing to Beck, then Blitzer would win this time slot. Blitzer is even better positioned to win at 6 p.m. because MSNBC's latest addition, The Ed Show, is a non-factor in the ratings, leaving more viewers up for grabs.<br />
(On MSNBC: Ed Schultz  | On Fox: Bret Baier)</p>

<p>7 p.m.<br />
<strong>Anderson Cooper</strong><br />
The winning formula for this time slot for years now has been Shepard Smith's straightforward but lively news summary. It's the type of thing Anderson Cooper is known for and would have a serious chance at beating Smith. Matthews will continue as an also-ran in this time slot, since it literally is a repeat.<br />
(On MSNBC: Chris Matthews Repeat | On Fox: Shepard Smith)</p>

<p>8 p.m.<br />
<strong>Campbell Brown & Soledad O'Brien</strong><br />
What the competing networks have realized is you need a big personality at 8 p.m.  The opening for CNN is that both FOX and MSNBC have picked uber-male personalities. The testosterone infused anchors entrenched on competing channels means pairing Brown and undervalued O'Brien offers the straight news complement the channel has been aiming for (but missing) while also drawing out the strong personalities that made both these women a success. Both Brown and O'Brien are Today show alums and have proven they are effective when bouncing the issues off a counterpart. It brings out the best in both of them.<br />
(On MSNBC: Keith Olbermann | On Fox: Bill O'Reilly)</p>

<p>9 p.m. <br />
<strong>Larry King</strong><br />
If the network continues to believe in Larry King's interview format, then it must believe all he needs is a stronger lead-in to beat the competition. When King lands the right guests, his numbers do well. So promoting those guests on earlier CNN primetime shows with better ratings might be enough to beat Maddow.<br />
(On MSNBC: Rachel Maddow | On Fox: Sean Hannity)</p>

<p>10 p.m.<br />
<strong>Nancy Grace</strong><br />
She is an undeniable powerhouse who does a powerful version of what VanSusteren does. Moving her to this channel, to this time slot, will scare the bejesus out of VanSusteren, who would probably lose.<br />
(On MSNBC: Keith Olbermann Repeat | On Fox: Greta VanSusteren)</p>]]>
      
   </content>
</entry>
<entry>
   <title>Get-Rich-Quick Schemes Disguised As Strategies</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2009/03/getrichquick_schemes_disguised_as_strate.html" />
   <id>tag:www.lucasgrindley.com,2009://1.301</id>
   
   <published>2009-03-01T22:03:36Z</published>
   <updated>2009-03-11T23:18:40Z</updated>
   
   <summary>Successful business strategies are characterized by hard work and patience. But as newspapers fumble online their tendency is to favor low-effort, high-return schemes. Take for example the partnership of Jeff Jarvis and the New York Times. They plan a handful...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="68" label="Hyperlocal" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="56" label="User-Submitted Content" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Successful business strategies are characterized by hard work and patience. But as newspapers fumble online their tendency is to favor low-effort, high-return schemes. </p>

<p>Take for example the partnership of <a href="http://www.buzzmachine.com/2009/02/28/the-times-cuny-and-others-go-hyperlocal/">Jeff Jarvis</a> and the New York Times. They plan a handful of "hyperlocal" sites that are uniformly named "The Local." Each site is led by one NYT reporter who it seems will eventually be responsible for covering multiple locales with the aide of Jarvis' students.</p>

<p>Howard Owens <a href="http://howardowens.com/7338/vcs-chasing-fools-gold-funding-hyperlocal-projects-scale">is peeved</a> that Jarvis and the NYT pin their financial success on "scalability." (Churn out more sites without hiring more people.)</p>

<p>Why would anyone build a site targeted toward a small group of people and then worry about whether it can "scale" to serve a large group? That smacks of a confused business strategy. A hyperlocal business must first be able to make money by standing on its own -- even if it never becomes a franchise.</p>

<p>That's real scalability. Quite frankly, it's dumb to start any business that can't break a profit unless it rapidly expands.  I'd be leery of anyone pitching such an idea, which isn't much sounder in strategy than a Ponzi scheme.</p>

<p>Rolling out a new product as quickly as possible to as many places as possible inherently means reacting to how it's received isn't a priority, which is further proof these ideas are schemes, not strategies. Beware any one-size-fits-all idea that hasn't been tested on some, nevermind all.</p>

<p>Believing the if-they-build-it-the-audience-will-come pontificators who have long peddled these schemes to newspapers requires buying into the same sort of get-rich-quick thinking that has crippled newspaper Web solutions. User-generated! No work! Great pay!</p>

<p>There is no shortcut to online success. Media companies look at their competitors from the technology world and see only what exists now, conveniently overlooking the immense effort and sacrifice it took the founders of Facebook or MySpace to attain. They see the traffic successes of Huffington Post or DailyBeast and overlook the quality of the content -- at least for their audiences -- and dismiss it as "user generated" or "freelance" when in fact it took a lot of effort to cultivate. Oh, and they selectively forget that profits at these success stories are still nonexistent or took a long time to appear.</p>

<p>I'd recommend that the Times take a bit of Howard's advice and hire a few people who are willing to put in the sort of effort that doesn't easily "scale."</p>]]>
      
   </content>
</entry>
<entry>
   <title>The Fallacy Of Free</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2009/02/the_fallacy_of_free.html" />
   <id>tag:www.lucasgrindley.com,2009://1.300</id>
   
   <published>2009-02-22T00:38:21Z</published>
   <updated>2009-03-11T23:18:09Z</updated>
   
   <summary>Many fellow journo-bloggers loathe the return of the make-readers-pay movement. As media companies file for bankruptcy or furlough employees, it’s no wonder this ugly issue has made its haunting return from the grave. This time, though, I offer a twist....</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="16" label="Circulation" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Many fellow journo-bloggers loathe the return of the make-readers-pay movement. As media companies file for bankruptcy or furlough employees, it’s no wonder this ugly issue has made its haunting return from the grave. This time, though, I offer a twist.</p>

<p>Go ahead and charge for content – some of it.</p>

<p>I’ll outline which content can be subscription based in a moment. First, let’s take a deep, soothing breath. For just the next minute or so, do me a favor and assume those infamous experiments, in which newspapers put all manner of strange content behind a paid wall, were failures because “they” did it wrong. Consider the possibility that CNN’s video “pipeline” was an oversimplified designation of which medium should be paid. Consider that the New York Times picked the wrong content for TimesSelect. The many local newspapers that tried and failed to wall off coverage of local sports teams operated on the same dead-on-arrival premises. One size does not fit all types of news. That’s also the fallacy of free, on which so many media base their entire Internet business model.</p>

<p>Instead of explaining why those efforts went wrong, let me offer examples where an online subscription model is more economically sensible than free.</p>

<p><br />
<strong>How To Identify Subscription Content</strong></p>

<p>What gets all of us journo-bloggers really upset are the moral arguments about why content should be paid – that writers deserve it, that sort of thing. We watch our analytics and see on a daily basis that news stories drum up page views. Some simple math turns those page views into dollars. And some simple logic shows that putting any story behind a paid wall would deflate its views and dollars.</p>

<p>But the other dirty secret we all know as online journalists is that a lot of what the newspaper prints is read by very few people. All those “eat your peas” stories about the city water board? They tank online. Give me a good crime story any day and watch the page views rocket upward. </p>

<p>Sad, but true examples.</p>

<p>My point is that putting some kinds of stories behind a paid wall would never significantly depress banner impressions. You know which topics I’m talking about because as good home page editors, you’ve learned to identify page view poison. Here’s the good news. Those articles are finally good for something. </p>

<p><br />
<strong>How To Create A Subscription</strong></p>

<p>Some short-sighted newspaper editor will likely read that last section and summarily declare all city government content hereby available only to subscribers. Nothing in life is so simple.</p>

<p>Yes, newspapers can charge for coverage of city government IF they post more stories about city government. That’s the paradox. But the reason is obvious. People aren’t going to open their wallets for an occasional article. After all, your theoretical audience for this coverage is not only small but also voracious. “Eat your peas” stories make it into the paper because they’re very important – to some people. Members of city government and the interest groups surrounding it fit the bill, so to speak. Keeping up on what’s happening could be worth a lot to their careers or their companies – so charge a lot.</p>

<p>If you hire one or two reporters to write the hell out of the city government beat –<br />
documenting the squabbling, the zoning, and rezoning and more – then 90 percent of what these new reporters write will rightfully end up behind a paid wall. That’s because 90 percent of their stories or blog entries or Twitter posts have minimal to moderate page view generation potential. </p>

<p>If the city government team writes a story that will rock the apple cart with such ferocity that it would make sizably more money by being set free, then open access for that specific article. Heck, it might even attract potential subscribers. </p>

<p><br />
<strong>The Bottomline</strong></p>

<p>When NYT editors looked at their Web analytics, they noticed columnists were very, very popular. If people are going to pay for content online, the editors reasoned, then the content will have to be something folks really want. They were right – a dedicated group of people did subscribe to TimesSelect, but not enough. It turns out the free columns were so popular that they created a sizable number of banner impressions, and selling those impressions generated more revenue than charging an inevitably limited number of subscribers.</p>

<p>What the editors did right was to assume subscription based content must be highly desirable. My point is that subscription content serves niche audiences, not large audiences. The members of the niche are willing to pay. And if you pick the right niche, then they’re willing to pay a lot.</p>

<p>Combine revenue from circulation with revenue from advertising (there’s no rule that subscription content must be without ads), and then you’ve got enough to pay salaries for a reporter or two with a bit of profit leftover.</p>

<p>Not to mention, you’ll get a few stories out of those reporters that can be used as mainstream coverage, thus increasing advertising dollars generated within your traditional business model.</p>

<p>I know, you’re wondering why you haven’t been doing this all along.</p>]]>
      
   </content>
</entry>
<entry>
   <title>In honor of Jeff Jarvis</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2009/01/in_honor_of_jeff_jarvis.html" />
   <id>tag:www.lucasgrindley.com,2009://1.299</id>
   
   <published>2009-01-12T18:40:57Z</published>
   <updated>2009-03-28T15:31:36Z</updated>
   
   <summary>The infallible TV critic, Jeff Jarvis, said the following to me today on Twitter: &quot;You were better at blogging.&quot; So what follows is everything I&apos;ve said about Jeff on Twitter, reposted here on my much better blog. This one&apos;s for...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>The infallible TV critic, <a href="http://www.buzzmachine.com">Jeff Jarvis</a>, <a href="http://twitter.com/jeffjarvis/statuses/1112320475">said the following</a> to me today on Twitter: "You were better at blogging." So what follows is everything I've said about Jeff on Twitter, reposted here on my much better blog. This one's for you, man. I mean it.</p>

<p><strong>about 15 hours ago</strong><br />
@jeffjarvis left a chapter out of his book. http://bit.ly/s0jy</p>

<p><strong>about 16 hours ago</strong><br />
@JeffJarvis asks us to name "dead" newspaper jobs. Apparently, because that would be fun?</p>

<p><strong>1 day ago</strong><br />
@JeffJarvis' new book, WWGD, is reviewed on Amazon by a user who praises its "free is a business model" philosophy. The book costs $17.81.</p>

<p><strong>2 days ago</strong><br />
@JeffJarvis got booted from a meeting and calls it "aggravating." He's aggravated 91 percent of each day, so it's unclear where this ranks.</p>

<p><strong>3 days ago</strong><br />
@JeffJarvis was kicked out of a meeting today. Everyone applauded. But Jarvis says that's just because he's so funny. http://bit.ly/15p5U</p>

<p><strong>6 days ago</strong><br />
If I declare now that I take cash from Bill Gates and then write a book with a title comparing him to Jesus, can I still be credible, too?</p>

<p><strong>6 days ago</strong><br />
@metaprinter notes WWGD author @jeffjarvis takes cash from Google via adsense. In his defense, Jarvis says he's been doing that "for years."</p>

<p><strong>14 days ago</strong><br />
@jeffjarvis Also when Giago sold Indian Country Today, the U.S. captured Saddam Hussein. Now he's dead. So let that be a lesson.</p>

<p><strong>14 days ago</strong><br />
@jeffjarvis Giago says "when I sold Indian Country Today ... it had a weekly circ. of 24,000. It is now on the Internet" and has 7,000 ...</p>

<p><strong>15 days ago</strong><br />
@jeffjarvis How ironic that Jarvis says we can all "steal away" from his forthcoming powerpoint and eventual book, "What Would Google Do."</p>

<p><strong>19 days ago</strong><br />
Are folks like @jeffjarvis seriously arguing that Boston.com links repeatedly to WickedLocal.com as an act of kindness?</p>

<p><strong>19 days ago</strong><br />
@jeffjarvis "put forward" his "standard" for the legality of linking: "Relevance." That's what I always tell cops, all laws are relative.</p>

<p><strong>20 days ago</strong><br />
@jeffjarvis When Gatehouse wins its lawsuit, will you scrap that whole book you're writing about how linking will save society? Please.</p>

<p><br />
Feel free to <a href="http://www.twitter.com/lucasgrindley">follow me on Twitter</a>.  And let Jeff know you're a big fan.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Moved to Twitter</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/12/moved_to_twitter.html" />
   <id>tag:www.lucasgrindley.com,2008://1.298</id>
   
   <published>2008-12-18T01:15:47Z</published>
   <updated>2008-12-20T17:58:20Z</updated>
   
   <summary>I&apos;ll be posting here only occasionally. Otherwise, check me on Twitter....</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>I'll be posting here only occasionally. Otherwise, <a href="https://twitter.com/lucasgrindley">check me on Twitter</a>.</p>]]>
      
   </content>
</entry>
<entry>
   <title>The big idea for newspaper classifieds: Lead generation</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/09/the_big_idea_for_newspaper_classifieds_l.html" />
   <id>tag:www.lucasgrindley.com,2008://1.297</id>
   
   <published>2008-09-05T22:28:35Z</published>
   <updated>2008-09-20T14:30:59Z</updated>
   
   <summary>Pretend you are a newspaper that has no classifieds section, facing a crowded playing field. The best way to strategize a classifieds program that will work for modern newspapers is to imagine what you’d do as a newbie to the...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="4" label="Classifieds" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="2" label="CraigsList" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Pretend you are a newspaper that has no classifieds section, facing a crowded playing field. The best way to strategize a classifieds program that will work for modern newspapers is to imagine what you’d do as a newbie to the market.</p>

<p>Well, I don’t have to imagine. That’s exactly where I found myself after taking over the Web site for BostonNOW, a free daily newspaper distributed largely on subways. And the idea that follows is what I developed after being asked to create a program. </p>

<p>Because I’ve pitched this idea to a few large newspapers already, I know the twist – the big innovation – must be saved for the end. Read through the premise and then you’ll have the “ah-ha moment” when it arrives.</p>

<p><br />
<strong>FIRST, A NEW MINDSET</strong></p>

<p>The outdated assumption built into most classified strategies is that your site should become the No. 1 Web source in a geographical area. I don’t care about that. Neither do users. </p>

<p>Consider the employment vertical.</p>

<p>As an employer with a limited budget for advertising my job opening, I’m looking for the best three or four places to post an ad. All that matters is whether your site is on the employer’s list, not whether you’re at the top of the list. The same is true for job seekers.</p>

<p>As someone who recently had no job, I can assure you the unemployed will check any site that seems worth our time. My livelihood is at stake, after all! You think I’m going to be lazy and check just one site?</p>

<p>Before planning your new classifieds strategy, first scrap this dumb mindset that the goal is to become the first site any job seeker checks or job poster visits. Just get on their list.</p>

<p><br />
<strong>SEEKERS VS. POSTERS</strong></p>

<p>Anxious ad sales people will insist they can’t sell a classified if there’s no audience. The Web people will say they can’t attract an audience if there are no ads. </p>

<p>That’s why so many sites have been attracted to aggregation services such as Oodle. It’s an tact I seriously considered because it creates an instant marketplace. But it’s 100 percent the wrong approach. </p>

<p>If a job poster can get their ad on your site by posting it elsewhere, then that’s what they’ll do. And if users realize (and they will) that your site offers nothing that can’t be found someplace else, then you’re banished from their list. </p>

<p>Generating an audience first requires attracting advertisers. It’s NOT a chicken and egg situation. Luring advertisers is more important than users.</p>

<p><br />
<strong>PRICING</strong></p>

<p>To get on the advertiser’s list, posting an ad absolutely must be free. Otherwise, you’re asking the employer to take a risk and abandon one of their old standbys.</p>

<p>If it’s free to post an ad, then all you have to do next is convince the potential advertiser it’s worth their time to fill out an online form. Here’s a sure-fire way to persuade them.</p>

<p>Print the ad.</p>

<p>That’s right. After completing the online form, the reader’s ad will appear in the newspaper for free.</p>

<p>It’s really not as odd as it sounds. To protect their market share, newspapers around the country already give readers free ads for merchandise under a certain dollar amount. But I’m saying let all ads appear in print for free.</p>

<p>Everyone understands the value of having their ad printed in the newspaper. Here’s how I know that. </p>

<p>BostonNOW boasted hundreds of community members creating blogs and posting regular entries. Readers did this despite the admittedly crappy user-experience our blogs offered. In theory, these folks should have been using Blogger.com or something more professional. But they weren’t.</p>

<p>So we asked them: Why are you posting to BostonNOW.com, of all places? The overwhelming majority of respondents (about 80 percent) said they posted to BostonNOW.com because their post might appear in print. Part of the newspaper’s business model was to print entries from bloggers.</p>

<p>The same carrot will work for folks with a classified to post. </p>

<p><br />
<strong>HOW TO MAKE MONEY</strong></p>

<p>After those ads are printed for free in the newspaper and posted online for free, numerous people will obviously respond wanting to apply for the job or buy the merchandise.</p>

<p>When that happens, notify the job poster or car seller that someone has responded. If they’d like to view the response, they’ll have to pay a fee.</p>

<p>That’s right. Charge them to view responses. </p>

<p>To encourage usage, maybe give away the first response for free. Then charge per response after that. </p>

<p>Hopefully, you’ve just had your “ah-ha moment.”</p>

<p><br />
<strong>LEAD-GENERATION IS THE FUTURE</strong></p>

<p>In the new Web-based business models, advertisers pay only for what they use. What started with iTunes letting listeners pay only for the songs they wanted instead of a whole CD has spread to more traditional markets. </p>

<p>Google has based its entire business model not on traditional advertising but on lead-generation. That’s essentially the definition of cost-per-click.</p>

<p>Monster.com already lets advertisers buy leads instead of ads on its site. A small department is tasked with creating new ways to sell what it calls “lead generation” instead of classifieds. They charge advertisers for the number of applicants their site generates instead of per ad. </p>

<p><br />
<strong>CRUNCHING THE NUMBERS</strong></p>

<p>I always like to imagine wild success. What would you do if the newspaper was inundated with free ad posts? Is there a point where it’s no longer cost effective to print every ad for free?</p>

<p>There might be. So do what BostonNOW did with blogs.</p>

<p>Boston readers were never guaranteed their post would appear in print. Instead, we said their post had a good chance of being printed. When it was, it became like winning the lottery. </p>

<p>To launch your lead-generation classifieds, print everything you get. As the economics change, be more selective. </p>

<p>Remember this is a marketing gimmick. The goal is to get on employers’ and users’ lists. Trust me, you will. And you’ll do it in a way that CraigsList cannot match. Start putting that printing press to good use.</p>]]>
      
   </content>
</entry>
<entry>
   <title>eBay moves from bargains to &apos;buy now&apos;</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/ebay_moves_from_bargains_to_buy_now.html" />
   <id>tag:www.lucasgrindley.com,2008://1.296</id>
   
   <published>2008-08-20T12:11:17Z</published>
   <updated>2008-09-05T23:37:08Z</updated>
   
   <summary>Although I don&apos;t claim to be an expert on eBay, I know an instance of the Innovator&apos;s Dilemma when I see one. The company announced it will emphasize its &quot;buy now&quot; program over the auction model that provided its start,...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="4" label="Classifieds" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Although I don't claim to be an expert on eBay, I know an instance of the Innovator's Dilemma when I see one. The company announced it will emphasize its "buy now" program over the auction model that provided its start, the <a href="http://www.nytimes.com/2008/08/20/technology/20ebay.html">Times reports</a>.</p>

<blockquote>"Acknowledging that most online shoppers cannot be bothered with auctions, eBay plans Wednesday to announce changes to its fee structure that emphasize fixed prices over bidding. The move is intended to help eBay compete more effectively with Amazon.com and other big online retailers."</blockquote>

<p>I'm crossing my fingers that eBay recognizes it entered the retailing market in the bargain basement, with an online-only discounter model that should never be scrapped entirely. All successful companies must protect themselves on the low-end of the market from upstarts.</p>

<p>Let this be a lesson to media companies, who so infrequently learn from anyone outside their industry. eBay began as a disruptive business model versus newspaper classifieds, although lower-end competitors such as Craigslist got all our attention. </p>

<p>If media companies weren't so worried about losing their classifieds cash cows, they would have protected their lower-end flank from attacks by Craigslist and eBay. If that had happened, what would moving to a new high-end promised land look like?</p>

<p>Don't expect Craigslist to find out. They won't even sell banner ads, which are an obvious way to let traditional advertisers benefit from a classifieds marketplace. They won't even sell contextual text ads, which would be another way. The next move for Craigslist is one the company is unlikely to take because of its "principles." That spells opportunity for competitors.</p>

<p>If you are in the final stage of the five stages of grieving, ready to accept the old newspaper classifieds model is dead, then I've got a way to regain the low-end. I've been promising to post it soon.</p>

<p>Your homework is to imagine what you'd do after regaining the low-end market. Consider eBay.</p>]]>
      
   </content>
</entry>
<entry>
   <title>CBS says I was right about CNET</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/cbs_says_i_was_right_about_cnet.html" />
   <id>tag:www.lucasgrindley.com,2008://1.295</id>
   
   <published>2008-08-15T13:55:03Z</published>
   <updated>2008-09-05T23:36:48Z</updated>
   
   <summary>Check out this glowing story about the apparent success of CBS&apos;s purchase of CNET, which I recommended as part of my list of top Web companies that media should buy....</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Check out <a href="http://www.paidcontent.org/entry/419-cnet-were-gettin-it-done-under-cbs/">this glowing story</a> about the apparent success of CBS's purchase of CNET, which <a href="http://www.lucasgrindley.com/2007/04/list_of_businesses_newspapers.html">I recommended</a> as part of my list of top Web companies that media should buy.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Idea for classifieds almost ready for release</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/idea_for_classifieds_almost_ready_for_re.html" />
   <id>tag:www.lucasgrindley.com,2008://1.294</id>
   
   <published>2008-08-15T13:36:15Z</published>
   <updated>2008-09-05T23:36:12Z</updated>
   
   <summary>I&apos;ve been sitting on a great, fantastic, awesome, super-duper idea for how newspaper&apos;s can take back the classifieds market. And boy do we need it. Tribune Co. reports that revenue declined at its interactive division, of all places. Here&apos;s what...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="4" label="Classifieds" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>I've been sitting on a great, fantastic, awesome, super-duper idea for how newspaper's can take back the classifieds market. And boy do we need it. Tribune Co. reports that revenue declined at its interactive division, of all places. Here's what PaidContent said:</p>

<blockquote>"Publishing revenue was particularly hard hit, falling 11 percent to $701 million. All the usual ad categories were hit hard, as were interactive revenues, which fell 4 percent, or $2 million (meaning a total of $48 million). Weakness in online classifieds contributed to the decline."</blockquote>

<p>Classifieds had historically been about 60 percent of Web revenues, built on the back of newspaper upsells that are disappearing as quickly as the printed versions disappear.</p>

<p>So over the last few days, I've promised the following:</p>

<p>- An awesome idea for saving your classifieds, and,<br />
- An explanation for why the Yahoo newspaper consortium might not be such a good idea.</p>

<p>Keep watch.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Google wants to eat your lunch, not feed you lunch</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/google_wants_to_eat_your_lunch_not_feed.html" />
   <id>tag:www.lucasgrindley.com,2008://1.293</id>
   
   <published>2008-08-11T11:48:15Z</published>
   <updated>2008-09-05T23:35:48Z</updated>
   
   <summary>The New York Times reports today that Google&apos;s Knol is sending waves of concern throughout the media world, which is suddenly realizing that Google has the power to giveth and takeaway all that traffic on which they so depend. Here&apos;s...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="31" label="Google" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>The New York Times <a href="http://www.nytimes.com/2008/08/11/technology/11google.html?pagewanted=2&_r=1">reports today</a> that Google's Knol is sending waves of concern throughout the media world, which is suddenly realizing that Google has the power to giveth and takeaway all that traffic on which they so depend.</p>

<p>Here's the pivotal quote in the piece:</p>

<blockquote>While Google helps drive the success of other content providers, it is clear that the company will not shy away from entering what it considers “high-value” content areas, said David B. Yoffie, a professor at the Harvard Business School.

<p>“If I am a content provider and I depend upon Google as a mechanism to drive traffic to me, should I fear that they may compete with me in the future?” Professor Yoffie asked. “The answer is absolutely, positively yes.”</blockquote></p>

<p>I've been <a href="http://www.lucasgrindley.com/2008/07/valleywag_says_what_ive_said_forever_abo.html">saying this forever</a>. So I should probably be happy that a Harvard Business School professor is making the case. Perhaps now someone at newspapers will listen. Google News exists to eat your lunch, not to feed you lunch.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Yahoo consortium claims mission accomplished</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/yahoo_consortium_claims_mission_accompli.html" />
   <id>tag:www.lucasgrindley.com,2008://1.292</id>
   
   <published>2008-08-08T12:26:23Z</published>
   <updated>2008-09-05T23:35:16Z</updated>
   
   <summary>After sending more than 100 million visits to partner newspaper Web sites across the country, Yahoo labeled its consortium a glowing success. But I&apos;m not convinced. When users are asked where they get their news, respondents in Media Audits all...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="27" label="Bad Ideas" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="70" label="Yahoo" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>After sending more than 100 million visits to partner newspaper Web sites across the country, <a href="http://yhoo.client.shareholder.com/press/releasedetail.cfm?ReleaseID=325159 ">Yahoo labeled its consortium a glowing success</a>. But I'm not convinced.</p>

<p>When users are asked where they get their news, respondents in Media Audits all over the country repeatedly name Yahoo in large numbers. Given that Yahoo is a competitor, it's normally a bad strategy to give away your only competitive advantage, which is newspaper content. </p>

<p>People who depend on sites such as Google News or Yahoo to get information become loyal users because they repeatedly find what they want. Newspapers are complicit in the success of these competing news sources. If users could no longer get the most important news of the day on Yahoo, then they'd stop visiting. Eventually, they might consider your site as part of their daily routine. </p>

<p>A one-off link is no substitute for a daily routine, no matter how glowing the quotes are from the news release. Here are a few:</p>

<blockquote>"It's very exciting when our news makes it to Yahoo.com's top features," said Anthony Moor, Deputy Managing Editor, Interactive, The Dallas Morning News, and editor of dallasnews.com. "It's like a firehose blasting us with up to 800,000 page views in just a couple of hours. We've had placements that have accounted for up to 27 percent of the day's page views, and 65 percent of the day's unique visitors."</blockquote>

<blockquote>"One of Media General's major initiatives is to grow audience in our local markets," said Kirk Read, President of Media General's Interactive Media Division. "Yahoo!'s multiple entry points, incredible reach and tremendous site content get the great journalism created by Media General reporters and producers before news consumers when, where and how they want it."</blockquote>

<p>If these Pollyannas don't want to take my word for it, they should pay more attention to how Yahoo describes the success of 100 million links.</p>

<blockquote>"Placing Newspaper Consortium headlines on Yahoo! has given our users access to some of the nation's highest-quality reporting, and made our sites more relevant than ever," said Scott Moore, Senior Vice President and head of Media, Yahoo!.</blockquote>

<p>In a competitive world, if these links make Yahoo more relevant to users, then aren't newspapers less relevant?</p>]]>
      
   </content>
</entry>
<entry>
   <title>Newspaper decides if you can&apos;t beat &apos;em, buy &apos;em</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/newspaper_decides_if_you_cant_beat_em_bu.html" />
   <id>tag:www.lucasgrindley.com,2008://1.291</id>
   
   <published>2008-08-05T13:35:35Z</published>
   <updated>2008-09-05T23:34:45Z</updated>
   
   <summary>When it comes to local niche sites, being first to market can be the determining factor in who wins long-term. The first to market has likely attracted a community of users who are engaged with the site through user-driven content...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="26" label="Good Ideas" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="56" label="User-Submitted Content" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>When it comes to local niche sites, being first to market can be the determining factor in who wins long-term. </p>

<p>The first to market has likely attracted a community of users who are engaged with the site through user-driven content such as blogging or even basic commenting. This is increasingly why newspapers can't beat down local competitors in niche markets.</p>

<p><a href="http://www.editorandpublisher.com/eandp/departments/online/article_display.jsp?vnu_content_id=1003834465">The latest example</a> is the Pittsburgh Post-Gazette, which bought a <a href="http://au.youtube.com/watch?v=IvThtm4pe5Y">local moms site</a> and relaunched it with a <a href="http://Pittsburghmom.com">fresh design</a>. Among <a href="http://www.lucasgrindley.com/2007/03/act_now_or_buy_later.html">the first examples</a> I can recall was Fresno Famous, which was <a href="http://www.lucasgrindley.com/2006/12/fresno_bee_let_competitors_get.html">bought by the Fresno Bee</a> when it realized it couldn't create a competing arts community online.</p>

<p>After all, there are only so many people in a niche audience. And if they already participate at one site, then it's unlikely they'll be moving. That's why even crappy sites that are effective community organizers can be a threat.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Not even bargain hunters want a newspaper, NYT says</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/not_even_bargain_hunters_want_a_newspape.html" />
   <id>tag:www.lucasgrindley.com,2008://1.290</id>
   
   <published>2008-08-04T01:15:36Z</published>
   <updated>2008-09-05T23:34:25Z</updated>
   
   <summary>In the category of &quot;signs newspapers are about to die,&quot; the New York Times reports: &quot;While all publicly traded newspaper companies have seen their share prices fall in the last year — drops of 50 to 70 percent are commonplace...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="55" label="Dying Newspapers" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="52" label="Punditry" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>In the category of "signs newspapers are about to die," <a href="http://www.nytimes.com/2008/08/04/business/media/04papers.html?hp ">the New York Times reports</a>:</p>

<blockquote>"While all publicly traded newspaper companies have seen their share prices fall in the last year — drops of 50 to 70 percent are commonplace — some have tumbled so far that any number of bargain hunters could snap up a controlling interest, despite the credit squeeze. But they haven’t."</blockquote>

<p>A quote at the end of the article from Peter Appert, an analyst at Goldman Sachs, sums up the situation:</p>

<blockquote>“The market cap of some of these companies, they’re bite-sized and it would be extraordinarily easy for someone to come in and buy them, and a year or two ago, someone would have . . . I would say that what happened to the last round of buyers scared off other bidders, though there weren’t many to begin with. And now there are none.”</blockquote>

<p>What the NYT reports is <a href="http://www.lucasgrindley.com/2008/08/newspapers_hear_the_fat_lady_warming_up.html">what I've been feeling</a> about newspapers during the last couple months . . . it seems time is up. </p>]]>
      
   </content>
</entry>
<entry>
   <title>&apos;Blogatorial&apos; bridges advertisers to the Web</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/blogatorial_serves_as_an_idea_for_traffi.html" />
   <id>tag:www.lucasgrindley.com,2008://1.286</id>
   
   <published>2008-08-03T14:14:36Z</published>
   <updated>2008-09-05T23:34:06Z</updated>
   
   <summary>Before the clock ran out at BostonNOW.com, our advertising sales staff was busy pitching this idea to advertisers. The response, when presented to the right advertiser, was enthusiastic. Feel free to copy the idea, which I&apos;ve offered to people across...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="41" label="Advertising" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="56" label="User-Submitted Content" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Before <a href="http://www.lucasgrindley.com/2008/04/bostonnow_closes_lucas_looks_for_job.html">the clock ran out</a> at BostonNOW.com, our advertising sales staff was busy pitching this idea to advertisers. The response, when presented to the right advertiser, was enthusiastic. Feel free to copy the idea, which I've offered to people across the country. </p>

<p>At least one Web director who tried it called me to say it's selling quickly, even in her small market. I guarantee you can sell it. I wrote the following letter to explain the concept to advertisers. </p>

<blockquote>To our advertisers, 

<p>Blogatorial takes advantage of newspaper readers’ natural interest in finding information. Here’s your chance to convert their news habit into a passion for your business’ products and services.</p>

<p>A salon might talk with readers about personal grooming and then recommend their own products. A bank’s blog about managing your money attracts people who might be interested in advice from professional financial planners. The goal is to engage consumers early in their decision-making process.</p>

<p>The Blogatorial page is a permanent section on the BostonNOW.com Web site. All of the banner ads on your Blogatorial section are exclusively for your business. Because the business manages the blog on its own, you’re invited to post as much or as little as you want. There’s no limit. But we highly recommend getting the most out of your Blogatorial by posting regularly.</p>

<p>Run the blog as part of a campaign for a selected time period or let it work continuously and build an audience of passionate users of your product.</p>

<p>On its own, starting a blog costs just $300 per month. </p>

<p>But let’s not throw a party without sending the invitations. To lure the newspaper’s information-hungry readers, the Blogatorial package includes promotional ads in print and online that let readers know about your blog. </p>

<p>Contact a BostonNOW sales representative to create a package that fits your budget, and get started today using Blogatorial to convert consumers’ interests in the things they love into interest in your products and services.</blockquote></p>

<p>This is yet another opportunity to bridge advertisers from the newspaper to the Web while retaining those big-budget print ads, which are used solely to promote the advertiser's new blog. Don't be surprised when advertisers pay to promote your site.</p>

<p>As I did with the <a href="http://www.lucasgrindley.com/2008/07/newspapers_should_have_launched_googles.html">"How-To" guide</a>, here's everything I have to help you get started:</p>

<p>- <a href="http://www.lucasgrindley.com/BostonNOW/Blogatorial/Blogatorial_spec.pdf">Sales collateral</a><br />
- <a href="http://www.lucasgrindley.com/BostonNOW/Blogatorial/BlogArticleMockUp.pdf">Mock-up</a></p>

<p>This idea makes the most sense for news sites that are already taking advantage of community blogging on their sites. BostonNOW had hundreds of community bloggers, so mixing in a few featured blogs from advertisers was a way to build on an existing advantage. Otherwise, these blogs might same strangely out of place.</p>

<p>John Wilpers points out that <a href="http://johnwilpers.wordpress.com/2008/07/02/the-blind-pews-the-top-10-most-purblind-papers/">too few</a> <a href="http://johnwilpers.wordpress.com/2008/07/15/the-worst-blind-pews-of-us-newspapers-pt-ii/">papers</a> are taking advantage of local bloggers in their midst. Blogatorial is just another reason why that's a huge missed opportunity.</p>]]>
      
   </content>
</entry>
<entry>
   <title>Newspapers hear the fat lady warming up her voice</title>
   <link rel="alternate" type="text/html" href="http://www.lucasgrindley.com/2008/08/newspapers_hear_the_fat_lady_warming_up.html" />
   <id>tag:www.lucasgrindley.com,2008://1.289</id>
   
   <published>2008-08-02T22:56:05Z</published>
   <updated>2008-09-05T23:33:46Z</updated>
   
   <summary>Maybe if there wasn&apos;t an impending recession, then newspapers could have skated past the thin ice protecting them from drowning in red ink. If advertisers still spent like during the boom days, then the latest report from Borrell about which...</summary>
   <author>
      <name>Lucas Grindley</name>
      <uri>http://www.lucasgrindley.com</uri>
   </author>
   
   <category term="55" label="Dying Newspapers" scheme="http://www.sixapart.com/ns/types#tag" />
   <category term="52" label="Punditry" scheme="http://www.sixapart.com/ns/types#tag" />
   
   <content type="html" xml:lang="en" xml:base="http://www.lucasgrindley.com/">
      <![CDATA[<p>Maybe if there wasn't an impending recession, then newspapers could have skated past the thin ice protecting them from drowning in red ink. </p>

<p>If advertisers still spent like during the boom days, then the latest report from Borrell about which companies are raking in the local online ad dollars would be less consequential. <a href="http://www.paidcontent.org/entry/419-even-as-local-online-ad-spend-surges-newspapers-cant-win/">PaidContent broke the news</a> with this jarring statement: "Newspapers’ share of the local online market is now 27.4 percent, down from 35.9 percent in 2006, even as the total segment has seen 57.2 percent gains last year." </p>

<p>Newspapers are losing the battle for online revenue in their own backyards. Meanwhile, advertisers faced with economic woes are shrinking budgets and moving significant portions of what's left to the Web, where dollars might be more effective. </p>

<p>Is this <a href="http://www.lucasgrindley.com/2007/01/the_worstcase_scenario_game.html">the moment</a> many of us bloggers have warned about for so long? In short, yes. Time is up. Pencils down. If your newspaper company is among those without a hold on its local Web dollars, then it will fail. In the world of business, that equates to being sold or closing down.</p>

<p>The Star-Ledger is among the first to start its death rattle. Here's how <a href="http://www.nypost.com/seven/07312008/business/star_ledger_on_life_support__owner_mulls_122420.htm">the neighboring New York Post reports it</a>:</p>

<blockquote>"The Star-Ledger in Newark, and its sister paper The Trenton Times, are "on life support" and could be sold if fewer than 225 workers fail to accept voluntary buyouts, their publishers warned.

<p>The paper's owners, the Newhouse family, has already hired JPMorgan Chase and could unload the struggling dailies if it can't obtain new union contracts and get at least 225 non-unionized employees take voluntary buyouts by Oct. 1."</blockquote></p>

<p>Although I have confidence in a few Web folks I know who recently joined that paper, <a href="http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1003834461">Editor & Publisher's Joe Strupp criticizes</a> the organization as one of the slowest to transition its business online.</p>

<blockquote>"The cracks could be seen in recent years as the paper, like most Advance Publications dailies, was slow to expand to the Web. While the papers had Web sites, none of them offer a real breaking news pizzazz or individuality. All of the chain's cookie-cutter sites share the same template and are still among the most difficult to navigate. The Ledger didn't even offer a daily Web video report until this past week."</blockquote>

<p>The Ledger seems to hope that cutting its staff dramatically will cure its sickness. Sounds like management hopes the financial cancer can be stopped by amputating part of the staff. I might agree if only they weren't asking for voluntary buy-outs. </p>

<p>If management was truly engaged and understood what was wrong with the business, then it would know which 200 people need to go and which need to stay. Look around the newspaper industry and you'll find similarly passive fix-it strategies.</p>

<p>If you can't hear the fat lady <a href="http://www.editorandpublisher.com/eandp/departments/business/article_display.jsp?vnu_content_id=1003832816">warming up</a> <a href="http://www.editorandpublisher.com/eandp/departments/business/article_display.jsp?vnu_content_id=1003830858">in the</a> <a href="http://www.editorandpublisher.com/eandp/departments/business/article_display.jsp?vnu_content_id=1003831763">wings</a>, then you're not listening.</p>]]>
      
   </content>
</entry>

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